I've made phone calls to the billing agency. I've made phone calls to my insurance company. I've left messages for the coding clerk. I've called customer service. Everyone agrees that the $15.00 charge was wrongly assigned, but nobody seems to be able to take it off my bill. And now I've gotten a "FINAL NOTICE" threatening action by the state attorney general's office.
So, I'm paying the $15.00, like it or not. Chances are it will be refunded to me as soon as the check clears, because somebody will look at my account and have a eureka moment - "Gosh, she doesn't owe that. Let's send her a refund check."
The worst of it is, it's for a god-damned $15.00 charge. Who knows how much money has been spent by 3 or 4 different agencies trying to sort this out, send out billings, review statements, talk to me, ad infinitum? That's not even counting my time or my blood pressure. I had thought I could get this straightened out easily, which is why I hadn't paid the damned thing.
Things like this make me crazy. No wonder there's "business opportunity" out there for people who do nothing but straighten out medical billing messes!